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ClientMajic

ClientMajic is a full featured Customer Relationship Management (CRM) and sales tool that integrates marketing and CRM functionality with the back office.
Special Offer
 
  Product DetailsAn affordable, easy-to-use marketing tool  
 

Real-time, Integrated Database:
Leveraging TravCom CS' database, instantly access client profiles, passenger preferences, travel history, and invoice information.

Advanced Query Functions:
Identify target audiences and automatically generate offers

Power "tools":
Sales Centre will help agents manage interfaced bookings and create new sales.

Push to PNR will enable agents to start a GDS booking from ClientMajic.

Message Centre is all your agents will need to record notes, create appointments and remind them of tasks due.

e-Marketing:
Build unlimited marketing groups and codes and force marketing policies with mandatory codes then use the wizard to create email blasts, mailing lists or mail merge files.

Web Enabled:
Need remote access to your client information? Then ClientMajic Web is the product you need. Access your client data from anywhere around the world, 24x7. It's a convenient way to stay connected to the office no matter where you are.


• ClientMajic gives your agents all the information they need regarding client information, passenger preferences, and travel history. Some of the key features of ClientMajic include:


•Complete client profile information, including multiple addresses, phone numbers, fax numbers, cell phone numbers, and email addresses.

•Customizable client marketing information allows you to build an unlimited number of marketing groups and marketing codes for each group. Select which marketing codes apply to each client and run queries based on these marketing preferences.

•Create passenger profiles for each client listing all family members or corporate travelers for the client. Customize preferences for each passenger, such as smoking/non-smoking, seating preferences, preferred airlines, preferred car rental companies, preferred hotels, and preferred cruise lines.

•Create credit card, passport information, and frequent flyer information for each passenger.

•Complete travel history including an easy to use query function to search for specific trips.

•Emailing capabilities allow you to send email messages to individual clients or blast email to a select group of clients. Email messages can include any number of attachments. You can send email messages in plain text format, or for nice brochure-like email messages you can send them in HTML format using any popular HTML editing program.

•Direct marketing functions via an easy to use Profile Query Wizard allow you to target select a specific group of clients based on their marketing preferences. The results can then be used to print mailing labels, create a mail merge file, or send a blast email message to all clients in the marketing group.

•Sales Centre module giving the agents control over their invoices issued from the reservation system. Each agent can have immediate access to their own invoices before posting the invoice to TravCom CS. Agents can view invoices, edit invoices, add transactions to invoices, merge invoices together, and print/e-mail invoices before they gets posted to TravCom CS.

•A flexible, easy to use Invoice Query Wizard allows you to search for a client's travel history. You can reprint an invoice from the results, or email the invoice directly to the client.

•A message board and scheduler, complete with a month view calendar, day view, and task pad. Create appointments, reminders, and tasks for yourself, another user, or all users.

 

 

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